Customer Feedback

At Island Window Coverings, offering the best selection of products to our customers, along with providing superior service and expertise is what we are always striving for. Leaving customers happy and satisfied is important to us—here is what a few of them have to say.
“Island Window Coverings is an exceptional organization. Terrie was helpful with selecting a product to replace tattered blinds.  Kye was meticulous with installation and figured out “work around” solutions in spite of challenging design features of a 100+ year old house.  The window blinds look great (from inside and outside) plus they cool house more than the old blinds did.  I was so happy with the product and installation that I decided to replace the other window blinds.   In addition, I appreciated how Island Window Coverings coordinated work around my availability.- D.D”
DD - April 2024
“Just want to send you a note on how thrilled we are to have our blinds. I want to especially thank you for the  great  service you provided us. Your input and assistance for this all to happen was incredibly helpful.  The blinds look so nice and not overpowering with all the window coverings required here.  We can still let lots of light in with added privacy! Kye’s installation was great as well. He explained in detail how they operated and offered different options.  He was efficient and not to forget very tidy, as well. Thank you , from a very happy customer. – JP”
J.P. - April 2024
“We were totally grateful to our sales associate, Cheryl Niedzielski, who listened carefully, and made thoughtful suggestions and recommendations based on our preferences. She made the window covering selection process simple, efficient, and effective. The installers, too, were friendly, efficient, polite, and skilled. We were left to enjoy our new window coverings, with packing materials removed as well. We would highly recommend this Island Windows Coverings team! – Shirley G”
S.G. - May 2023
“I can’t thank Cheryl and her team enough for a great window covering purchase experience. Cheryl is knowledgeable and presented a great range of choices at an affordable price point. Her installers came to ensure measurements and mounting were correct and then the blinds arrived ahead of schedule and are beautiful. After 3 quotes from 3 different local businesses, these were by far the best. – Patricia S”
P.S. - May 2023
 “This morning I phoned Island Window Coverings Ltd. at 3381 Tennyson Avenue Victoria, BC, and I spoke to Terry. I mentioned that I had an issue with my Vinyl Blind and was looking to get a new one. So we discussed different blinds because you cannot get my type of blind anymore. Terry gave me some really good suggestions for a new blind for me, and we finally decided on one. Before I hung up the phone Terry asked me what is the issue with my blind, so I explained that the pull strings had broken and so I couldn’t pull up the blinds anymore and the wand gears were slightly broken.To my surprise, Terry immediately told me that she knew a professional who could probably fix my Vinyl Blind for me and proceeded to give me the fellows name and phone number. I called the fellow right away and he said call him on Monday and we could set up a day and time to get the Vinyl Blind to him so he could fix it. I had to phone Terry back and tell her how very impressed I was with her suggestion, it made me feel like I was watching “Miracle On 34th Street at Christmas time”. In the future should we have a need to deal with any window coverings in our home, our family will now be dealing with Island Window Coverings Ltd. from now on! I am so impressed with their client care attitude that this company deserves our support and I am going to tell all of my friends about this experience also. Congratulations to all of you who work at Island Window Coverings Ltd., especially Terry and Debbie the owner, all of you are the reason this company has been around for over 33 years. Many thanks for being a great company who cares about their clients. – Ross H”
R.H. - Jan. 2023
Island Window Coverings did a beautiful job with our stair landing drapes!
M.B. - July 2022
The blinds are a perfect fit and keeping the room very dark. Our quality of sleep should improve. Thank you for your assistance!
B.H. – May 2022
Thanks again for all your help, it’s been a pleasure to do business with you and your team
P.D. – April 2022
The blinds are lovely! The Color is perfect as well. Thank you very much for such great service and information!
K&N.O. – April 2022
I am so happy with my blinds. Everything that I was trying to achieve worked out magically.
Thank you so much for all your help.
C.M – January 2022
The blinds look absolutely amazing!  I’m thrilled with how they look.
Thank you to you and your team for your hard work!
M.D.P. – September 2021
Thank you Terrie for the tremendous amount of effort you put into our blinds. We really appreciate it. The blinds look beautiful and we are very happy!
N.B. & F.B, August 2020
Hi Terrie,
I hope you’re having a good week.
Ian did a wonderful job with our shutters. They look great and we are so happy with them! You’ll remember we originally wanted wider slats but that our window frame wouldn’t accommodate that. We are happy we went with Ian’s suggestion because the slats we got are perfect for the window size and size of the room. Ian’s attention to detail and craftsmanship are an asset to Island Window Coverings! And he’s pleasant to engage with too.
S.S, July 2020
Thank you for all of your assistance with the selection and installation of my new blinds. I’m very happy with them.
L.G. – June 2020
Our shade is great. Love it!
L.H. – May 2020
Hi Terrie
It was a pleasure meeting you. Thanks again for the great quote and service. The blinds are beautiful. We love how they turned out.
C.A, March 2020
Not only enjoying the blinds, but extremely pleased with them, considering the larger width windows.  We chose the right company with Island Window Coverings!
Thanking you,    
M.W, March 2020
Hi Terrie,
I just wanted to let you know we have not made any final decisions about blinds yet.
Thank you again for your assistance so far.
You are an excellent representative for Island Window Coverings.
K.C, October 2019
Hi there! 
The installation went well. Ian was a really nice guy. 
We’re loving the new window coverings. We accidentally slept in today because of the blackout blinds. 
Thanks again for your help and advice, Terrie, and I’ll be in touch when it comes time to order blinds for the rec room downstairs!
E.K, September 2019
Thank you so much Terrie for the excellent service. 
Kindly, email me a copy of the invoice paid once the credit card payment has gone through. Again, thank you so much Terrie.
Best wishes,
N.M, September 2019
Hi Terrie,
It looks great!
Ivan worked very good and is very friendly!
Thank you so much for your work and support 
Best regards 
K.H, August 2019
Hi Marilyn,
Just a quick note to thank you for your work on our behalf to get our blinds cut down and reinstalled. Ian showed up early yesterday, as promised, to pick them up. And he returned this morning, when he said he would, to install them. It’s so refreshing to have a reliable commitment from a company these days.
Thank you so much!
HS, August 2019
“Thank you Becky,
The blinds look great and do exactly what we wanted.
Thank you for making the process so easy – we would be happy to recommend you!”
D & E, June 2019
Hi Marilyn –
We think the blinds will be a total success! Even as they were being installed, the temperature in the room started dropping and by the time our installer was finished, the room felt very comfortable. And, as you predicted, the colour of the shades works perfectly with the white frames and the grey walls.
If we have any questions once we’ve lived with them for a few weeks, we’ll give you a shout. In the meantime, thank you for all your assistance!
KS, May 2019
Terry , Dan installed our window coverings this morning ., we’re very happy with the product and Dan with his attention to detail.
A special thanks to you for 
all your help.
A very good experience 


CP & BP, May 2019
“The team at Island window coverings earned our business with exceptional service.   We also compared pricing with two other suppliers and found that they were the best priced option too!  We are looking forward to doing business with Island window coverings again soon.”
Thanks again!
JM, May 2019
“I am totally pleased with the blinds. Ian is a real credit to your company. So personable and professional.”
JF, December 2018
“Hi Terrie,
Just wanted to say “thanks so much” for the beautiful blinds and very nice installer fellow.
We are very pleased!”
LB, November 2018
“Hello Becky,
Thanks for sending Ian today, he did a
wonderful job and was a very knowledgeable and pleasant gentleman to have
working in our home. He is a credit to your company as are you.”
RW, September 2018
“Terrie and Grace provided excellent service; installation also went very well. We are very, very pleased with the finished product. I would not hesitate to use them again.”
Ev Kelly - July 2018
“Hi Grace
Your installer was very good. Such a delight on moving day to have someone so efficient.”
GR Residential Customer  - July 2018
“Hi Grace
Ian (installer) is a very professional and super pleasant person; Thank you for sending him our way!”
A and B Residential Customer - July 2018
Thanks for the nice card…we so enjoyed working with you and will certainly make recommendations!”


- Patricia & Steven, Residential Customers May 2018
“I have decided to keep the control cord as is, but thank you for offering to come over to adjust it. So we are good with our order and I must say the roller shades look beautiful. I will certainly return to Island Window Covering and Flooring when I need window coverings, tiles, or flooring. Have a great week.”


- Paola, Residential Customer October 2017
“A big thank you to Steve for his help on our window coverings. From start to finish much appreciated.”
- SB February 2017
“Rod Couvelier
Thank you for your hard work and dedication to the successful completion of the Hudson Walk 1 Project at 755 Caledonia Avenue. Enclosed is our plaque to show our gratitude.
We look forward to working with you on future projects.”
- Townline November 2016
“Grace was very easy to work with – she had a ton of great ideas and visuals to help with our decisions. She was knowledgeable with the products and quickly helped us narrow down the choices into something we are very happy with. Our blinds are perfect!”
- P November 2016
“Hi Becky,
Just wanted to check in and let you know how happy I am with the window coverings. They have been fantastic all summer and really finish the interior rooms with a fine edge and also a sense of comfort.
Thanks again for your questions, suggestions and coordination of the entire order from those weeks of fabric selection through to product installation.”
- Residential Customer September 2016
“Hi Paula
We love the way everything looks and the quality of the products. The bedroom curtains are absolutely spectacular and work so well to block the early-morning light out. The rollers in the den are perfect for this area and really suit the space. Thank you again for all of your help. It truly has been a pleasure working with you.
Wishing you all the very best.”
- DM July 2016
“Hi Becky
Your installers were here today on Galiano and I have nothing but gratitude for their work. They worked solidly for two hours, and set up and cleaned up so that there was no impact on my home.
But better than that are the blinds themselves. Every one of them works effortlessly and appropriately. And the fabrics selected are exactly what I had been hoping for…..
Now I can say for sure – the blinds/drapes are exactly what I had planned for. The subtle stripes in the living room and the robin’s egg solid in the bedrooms – the fabrics selected with your assistance go together so well. They offer a style and colour theme throughout in a cohesive way.
So thank you Becky for your suggestions, recommendations and overall style guidance. Thank you for bearing with my selection journey which was made somewhat challenging by my location on Galiano Island.
This weekend I will take some photographs so that you can see the final product (I want to wait for sunshine for the pictures)”
- JC June 2016
“Paula Akoury – Island Window Coverings
Thank you for the outstanding service during our purchase of window coverings.
Given our recent move to a condo on Victoria’s inner harbour, it was important to get the best product. In addition, the style and quality of window coverings was also critical given the major visual impact they would have on the condo. They had to look great for exterior and interior views.
You were extremely patient and provided excellent advice on options. While the in-store meeting was good, it was your willingness to come to the residence and do an on-site consultation that had the biggest impact on our decision.
There were some challenges with the way some windows adjoined others. Precise measurements were necessary for success. You ensured that we knew exactly what to expect with the location and operation of the window coverings. This was extremely important to us because sometimes the buyers can be unpleasantly surprised by the installed product. In this case, we got exactly what we wanted.
The installers were efficient, quick and tidy. They easily installed some tricky window coverings that had to touch each other at an angle. The end product looked great.
Paula, thanks for the great advice, excellent communications and quality product. We are very happy with the window coverings as are our visitors who note how much they contribute to the look of the condo.”
- Bob & Verna April 2016
“Marilyn with Island Window Coverings helped us find the most beautiful, perfect window coverings for our space and we couldn’t be happier! Prior to our consultation, we weren’t sure what we wanted and my biggest concern was that our coverings were going to block our beautiful view. But thanks to Marilyn they fit perfectly in the space, enhance the view and add a much needed warmth to the room. She managed to look at our space, colour scheme, personal style and steered us in the right direction. She really listens to what you want for the room, has great style and an eye for colour! The entire team was very friendly and professional and one of the easiest trades to work with through our extensive renovation. There is no way we would have been able to make the decisions we did or be as happy as we are without Marilyn’s help. Thank-you!”
- Ryan & Stephie March 2016
“If it wasn’t for Grace’s experience and knowledge, I don’t think the vision I had for our new house would have been realized.The service provided was exceptional and I am a demanding customer!”
- Bev B March 2016
“My wife and I have ordered window coverings from Island Window Coverings four times over a 10 year period. From the first time we met Marilyn McClaren we knew we had the right professional to handle our job. In addition, we got estimates from four other companies and none were within 40% of Island Window Coverings for the exact same products and installation service. The icing on the cake is the after installation service. As with all renovations there are always a couple of small issues that could not be anticipated…any time we faced such a hurdle Marilyn solved the problem in a timely and professional manner with no questions. We highly recommend Island Window Coverings in general and Marilyn in particular. She not only has a vast knowledge of window coverings, she brings years of decorating experience to your reno project. Without reservation we suggest you give Marilyn a call!”
- Don & Wendey March 2015
“Thank you so much Paula, for all your hard work to date. My mom and I are so pleased with our window coverings…they are beautiful and really enhance the overall feel of the rooms. I feel we were very fortunate to work with such a talented designer as yourself who has a remarkable eye for memory and colour. I’m very comfortable recommending you and Island Window Coverings as I know that others would be as pleased as we are with the service and help that we received. Many thanks again Paula!”
- L.T. February 2016
“Our house had the original 80’s-vintage drapes, heavy and a faded rusty-brown colour. We updated the living, family and dining room drapes with new drapes from Island Window Coverings, and also changed out some of the drapes for roman blinds and Hunter-Douglas blinds based on Paula’s recommendations. The rooms are now much brighter, and it feels like there is a lot more space and less clutter in the bay windows with the roman blinds. Paula was very responsive about giving us quotation information and answering questions, and was great for helping select some choice samples and bringing them to our home to view in situ. They also arranged the installation date so that visiting family could be impressed with our new purchase before they had to go back home. Overall we are very pleased with our experience working with Island Window Coverings and would certainly contact them again for any future purchases.”
- IC January 2016
“Becky – The new blinds are just perfect. Thank you.”
- D.Y. January 2016