Customer Feedback

At Island Window Coverings, offering the best selection of products to our customers, along with providing superior service and expertise is what we are always striving for. Leaving customers happy and satisfied is important to us—here is what a few of them have to say.
“Terrie…
Thanks for the nice card…we so enjoyed working with you and will certainly make recommendations!”

 

- Patricia & Steven, Residential Customers May 2018
“I have decided to keep the control cord as is, but thank you for offering to come over to adjust it. So we are good with our order and I must say the roller shades look beautiful. I will certainly return to Island Window Covering and Flooring when I need window coverings, tiles, or flooring. Have a great week.”

 

- Paola, Residential Customer October 2017
“A big thank you to Steve for his help on our window coverings. From start to finish much appreciated.”
- SB February 2017
“Rod Couvelier
Thank you for your hard work and dedication to the successful completion of the Hudson Walk 1 Project at 755 Caledonia Avenue. Enclosed is our plaque to show our gratitude.
We look forward to working with you on future projects.”
- Townline November 2016
“Grace was very easy to work with – she had a ton of great ideas and visuals to help with our decisions. She was knowledgeable with the products and quickly helped us narrow down the choices into something we are very happy with. Our blinds are perfect!”
- P November 2016
“Hi Becky,
Just wanted to check in and let you know how happy I am with the window coverings. They have been fantastic all summer and really finish the interior rooms with a fine edge and also a sense of comfort.
Thanks again for your questions, suggestions and coordination of the entire order from those weeks of fabric selection through to product installation.”
- Residential Customer September 2016
“Hi Paula
We love the way everything looks and the quality of the products. The bedroom curtains are absolutely spectacular and work so well to block the early-morning light out. The rollers in the den are perfect for this area and really suit the space. Thank you again for all of your help. It truly has been a pleasure working with you.
Wishing you all the very best.”
- DM July 2016
“Hi Becky
Your installers were here today on Galiano and I have nothing but gratitude for their work. They worked solidly for two hours, and set up and cleaned up so that there was no impact on my home.
But better than that are the blinds themselves. Every one of them works effortlessly and appropriately. And the fabrics selected are exactly what I had been hoping for…..
Now I can say for sure – the blinds/drapes are exactly what I had planned for. The subtle stripes in the living room and the robin’s egg solid in the bedrooms – the fabrics selected with your assistance go together so well. They offer a style and colour theme throughout in a cohesive way.
So thank you Becky for your suggestions, recommendations and overall style guidance. Thank you for bearing with my selection journey which was made somewhat challenging by my location on Galiano Island.
This weekend I will take some photographs so that you can see the final product (I want to wait for sunshine for the pictures)”
- JC June 2016
“Paula Akoury – Island Window Coverings
Thank you for the outstanding service during our purchase of window coverings.
Given our recent move to a condo on Victoria’s inner harbour, it was important to get the best product. In addition, the style and quality of window coverings was also critical given the major visual impact they would have on the condo. They had to look great for exterior and interior views.
You were extremely patient and provided excellent advice on options. While the in-store meeting was good, it was your willingness to come to the residence and do an on-site consultation that had the biggest impact on our decision.
There were some challenges with the way some windows adjoined others. Precise measurements were necessary for success. You ensured that we knew exactly what to expect with the location and operation of the window coverings. This was extremely important to us because sometimes the buyers can be unpleasantly surprised by the installed product. In this case, we got exactly what we wanted.
The installers were efficient, quick and tidy. They easily installed some tricky window coverings that had to touch each other at an angle. The end product looked great.
Paula, thanks for the great advice, excellent communications and quality product. We are very happy with the window coverings as are our visitors who note how much they contribute to the look of the condo.”
- Bob & Verna April 2016
“Marilyn with Island Window Coverings helped us find the most beautiful, perfect window coverings for our space and we couldn’t be happier! Prior to our consultation, we weren’t sure what we wanted and my biggest concern was that our coverings were going to block our beautiful view. But thanks to Marilyn they fit perfectly in the space, enhance the view and add a much needed warmth to the room. She managed to look at our space, colour scheme, personal style and steered us in the right direction. She really listens to what you want for the room, has great style and an eye for colour! The entire team was very friendly and professional and one of the easiest trades to work with through our extensive renovation. There is no way we would have been able to make the decisions we did or be as happy as we are without Marilyn’s help. Thank-you!”
- Ryan & Stephie March 2016
“If it wasn’t for Grace’s experience and knowledge, I don’t think the vision I had for our new house would have been realized.The service provided was exceptional and I am a demanding customer!”
- Bev B March 2016
“My wife and I have ordered window coverings from Island Window Coverings four times over a 10 year period. From the first time we met Marilyn McClaren we knew we had the right professional to handle our job. In addition, we got estimates from four other companies and none were within 40% of Island Window Coverings for the exact same products and installation service. The icing on the cake is the after installation service. As with all renovations there are always a couple of small issues that could not be anticipated…any time we faced such a hurdle Marilyn solved the problem in a timely and professional manner with no questions. We highly recommend Island Window Coverings in general and Marilyn in particular. She not only has a vast knowledge of window coverings, she brings years of decorating experience to your reno project. Without reservation we suggest you give Marilyn a call!”
- Don & Wendey March 2015
“Thank you so much Paula, for all your hard work to date. My mom and I are so pleased with our window coverings…they are beautiful and really enhance the overall feel of the rooms. I feel we were very fortunate to work with such a talented designer as yourself who has a remarkable eye for memory and colour. I’m very comfortable recommending you and Island Window Coverings as I know that others would be as pleased as we are with the service and help that we received. Many thanks again Paula!”
- L.T. February 2016
“Our house had the original 80’s-vintage drapes, heavy and a faded rusty-brown colour. We updated the living, family and dining room drapes with new drapes from Island Window Coverings, and also changed out some of the drapes for roman blinds and Hunter-Douglas blinds based on Paula’s recommendations. The rooms are now much brighter, and it feels like there is a lot more space and less clutter in the bay windows with the roman blinds. Paula was very responsive about giving us quotation information and answering questions, and was great for helping select some choice samples and bringing them to our home to view in situ. They also arranged the installation date so that visiting family could be impressed with our new purchase before they had to go back home. Overall we are very pleased with our experience working with Island Window Coverings and would certainly contact them again for any future purchases.”
- IC January 2016
“Becky – The new blinds are just perfect. Thank you.”
- D.Y. January 2016
Hi Grace
Ian (installer) is a very professional and super pleasant person; Thank you for sending him our way!
A and B Residential Customer - July 2018
Hi Grace
Your installer was very good. Such a delight on moving day to have someone so efficient.
GR Residential Customer  - July 2018
Terrie and Grace provided excellent service; installation also went very well. We are very, very pleased with the finished product. I would not hesitate to use them again.
Ev Kelly - July 2018
Hello Becky,
Thanks for sending Ian today, he did a
wonderful job and was a very knowledgeable and pleasant gentleman to have
working in our home. He is a credit to your company as are you.
RW September 2018
Hi Terrie,
Just wanted to say “thanks so much” for the beautiful blinds and very nice installer fellow.
We are very pleased!
LB November 2018